COVID-19 Overview

COVID-19 is a new respiratory disease, caused by a novel (or new) coronavirus that has not previously been seen in humans. Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed COVID-19 cases. 

Symptoms of this infection may appear 2-14 days after exposure and include:

  • Fever, chills or shaking chills
  • Signs of a lower respiratory illness (e.g., cough, shortness of breath, lowered oxygen saturation)
  • Fatigue, sore throat, headache, body aches/myalgia, or new loss of sense of taste or smell
  • Other less common symptoms can include gastrointestinal symptoms (e.g. nausea, vomiting, diarrhea), rash, and inflammatory conditions such as “COVID toes”.
  • In elderly, chronically ill, or debilitated individuals such as residents of a long-term care facility, symptoms of COVID-19 may be subtle such as alterations in mental status or in blood glucose control

However, it’s possible for people with COVID-​19 to spread the virus to others up to 48 hours before they have symptoms. Visit the CDC’s resource on symptoms for more information.

If you develop symptoms of COVID-19, even if they are mild, or have been in close contact with a person known to have COVID-19, please contact your healthcare provider and a test site near you to schedule a test. You can also check your symptoms online.

You can also call 2-1-1 to learn more about:

  • COVID-19 prevention, symptoms, and treatment
  • Information about testing
  • Guidance for people planning or returning from travel

For information on travel, see the CDC-issued Travel Health Notices, as well as DPH’s travel information related to COVID-19.

Omicron and Delta Variants

The omicron and delta variants are spreading rapidly across the globe, and they are fueling new outbreaks in the U.S., mainly among the unvaccinated.  For more information on the omicron and delta variants, as well as other variants of COVID-19, visit the CDC’s website here.

Tips For Prevention

The MA DPH, CDC, and other federal, state, and local agencies are leading a comprehensive response to COVID-19.  Here are some things that each of us can and should do to keep ourselves and those around us safe and healthy:

  • Wash your hands, often
  • Avoid close contact with other people
  • Stay home if you’re sick
  • Cover coughs and sneezes
  • Clean and disinfect surfaces, often
  • Avoid touching your eyes, nose, and mouth

COVID-19 Vaccination Information

Massachusetts is vaccinating residents of the state.

In early November, the Baker-Polito Administration announced that, following updated guidance from the Centers for Disease Control and Prevention (CDC), children aged 5-11 are eligible to receive the Pfizer COVID-19 Pediatric Vaccine.

On November 18, 2021, the Baker-Polito Administration announced that all Massachusetts residents aged 18 and over are eligible to get a COVID-19 booster six months after receiving the second dose of the Pfizer or Moderna vaccines or two months since receiving a Johnson & Johnson single dose vaccine. On December 10, 2021, the Massachusetts Department of Public Health announced that all adolescents ages 16 and 17 are able get their Pfizer COVID booster if they are at least 6 months post their initial Pfizer vaccination series.

Stay informed using the Administration’s website: Find additional information on pediatric vaccines at, and find more information from the CDC here. To view more information on the COVID-19 booster, including FAQs, visit this link:

Find the closest vaccination site to you and schedule an appointment here. If you are unable to access the website due to technological difficulties, you can call 2-1-1 to set up an appointment by phone.

COVID-19 Testing Information

You should get a test for COVID-19 if:

  • You develop any symptoms of COVID-19, even if they are mild, or
  • You are a close contact of someone who has tested positive for COVID-19

If you are a resident of a community at higher risk for COVID-19 spread, you are encouraged to get a COVID-19 test even if you have no symptoms. See a list of communities and learn more at

Visit Find a COVID-19 Test to search for a testing site near you.

Many sites may require pre-screening, a referral and/or an appointment. Please contact the site you plan to visit prior to arrival.

COVID-19 testing for symptomatic individuals and close contacts is usually covered by insurance and available at no cost to you. Additionally, many test sites in the Commonwealth test uninsured individuals for free. If you are uninsured, please call your local test site to confirm before making an appointment.

Stay Informed

Visit your town websites to learn the most recent information, local services, and guidance from our municipal officials.

State Resources

Federal Resources

Health Services


Insurance Coverage

  • Massachusetts health insurers are required to cover the cost of testing and treatment for members who may be affected by COVID-19, including not charging copays or deductibles for those services.
  • The Massachusetts Health Connector has options for enrollment outside of the Open Enrollment period.
  • MassHealth announced new policies to expand telehealth coverage, allow 90-day and early refills of prescriptions, make billing for COVID-19 tests easier for providers, and remind providers that there are no copays for lab tests, and pharmacies that they cannot deny medications if a member cannot pay.
  • Attorney General Health Care Helpline: (888) 830-6277


Massachusetts Bay Transportation Authority (MBTA)

  • Service changes have been made across modes to match demand and help prevent the spread of COVID-19:
    • Bus and Silver Line:  Changes effective August 29th. Variable changes across routes. Check your route’s schedule page to determine if your line has altered service levels.
    • SubwayChanges effective August 29th. The Red, Orange, and Green Line will see weekday schedule changes throughout the day. 
    • Commuter Rail: Changes effective July 3rd. Check your route’s schedule page. 
    • Ferry: Changes effective May 22nd. Check your route’s schedule page.
    • The RIDE: Changes effective August 29th. As part of the fall service changes, some trips with the RIDE will qualify for the local ADA fare of $3.35 per trip instead of the premium (non-ADA) fare of $5.60 per trip. If your trip qualifies for the local ADA fare, it will be automatically applied when you book your reservation.  To cancel or reschedule your trip, call The Ride Access Center (TRAC).
  • All riders and employees are required by federal and state law to wear face coverings while on MBTA vehicles and at all stations, facilities, outdoor bus stops, and outdoor platforms for the Commuter Rail, subway, and trolley systems, including those who are fully vaccinated.
  • Additionally, the following service and operations policies are in place to protect the health and safety of essential workers who rely on public transit, as well as our frontline staff:
    • Shared trips on The RIDE have been reintroduced. TREC remains closed to in-person appointments.
    • The CharlieCard Store is open with limited hours.
    • Standard fare collection processes have resumed on buses, trolleys, and The RIDE.
    • Bus operators have the option—with approval from the Control Center—to bypass a stop if they feel the bus is becoming too crowded to safely accommodate any more riders.

Registry of Motor Vehicles

Relief for Small Businesses and Employees

Small Business Resources 

Unemployment Assistance

  • Unemployment Insurance (UI)
  • Extended Benefits (EB)
    • If you have exhausted all rights to regular Unemployment Insurance (UI) benefits and exhausted PEUC benefits, eligible UI claimants will see an application for Extended Benefits in their UI Online account. Federal Unemployment Extended Benefits (EB) are available for up to 20 weeks for certain eligible UI claimants.
  • Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Assistance (PEUC)
    • PUA provided up to 79 weeks of benefits to individuals who were unable to work because of a COVID-19 related reason but were not eligible for regular unemployment or extended benefits. Federal UI benefits, including PUA and PEUC, ended the week ending September 4, 2021.
  • If you have any concerns about earned sick time, paid leave, or your rights regarding COVID-19, call the Attorney General’s Fair Labor Hotline (M-F 10am – 4pm) at 617-727-3465

Consumer Protections


  • The DPU has lifted its moratorium on electric and gas shut-offs by all private and public utility companies in alignment with the end of the declared state of emergency.
  • National Grid has resumed collections activities. Get the latest updates from

Student Loans


The following bills were passed by the legislature in the response to COVID-19:

  • H.4561, An Act making $15 million in Appropriations for the Fiscal Year 2020 to Provide for Supplementing Certain Existing Appropriations Relating to the Coronavirus
    • Appropriated $15 million to the state’s COVID-19 response
  • H.4647, An Act providing for a moratorium on evictions and foreclosures during the COVID-19 Emergency
    • Stops landlords from sending Notices to Quit
    • Stops courts from hearing eviction cases or entering judgements
    • Stops sheriffs from enforcing executions for possession
    • Stops late fees and negative reporting for COVID-impacted tenants
    • Moratorium on residential foreclosures
    • Forbearance program for mortgagors impacted by COVID
    • Gives landlords access to last month’s rent to cover expenses
    • Moratorium on evictions for small businesses
  • H.4598, An Act to Address Challenges Faced by Municipalities and State Authorities Resulting from COVID-19
    • Included basic provisions for the operations of municipal government (permission to delay town meeting and budget approvals, allowing public employees to come out of retirement for the COVID-19 response, tolling constructive deadlines, etc).
    • Delayed tax day to July 15
    • Authorized remote shareholder and board meetings for public and non-profit corporations
    • Authorized the sale of alcohol with food deliveries
  • H.4616, An Act to Further Address Challenges Faced by Municipalities, School Districts and State Authorities Resulting from COVID-19
    • Delayed MBTA Budget Deadline
    • Unlocked funding for emergency housing, and suspended requirements for in-person interactions related to the MRVP and RAFT housing programs
    • Prohibited municipalities from terminating essential services (utilities, trash collection, etc) for residents because of non-payment due to COVID-19
    • Gave flexibility to DESE to make the decision to cancel MCAS, and to modify or waive “competency determinations”
  • S.2608, An Act Granting Authority to Postpone 2020 Municipal Elections in the Commonwealth and Increase Voting Options in Response to the Declaration of Emergency to Respond to COVID-19
    • Authorized local bodies to postpone municipal caucuses and elections
    • Made provisions for the implementation of postponed elections, including early voting by mail
  • S.2599, An Act Authorizing Waiver of the One Week Waiting Period for Unemployment Benefits
    • Waived the one week waiting period for release of unemployment benefits
  • S.2984, An Act promoting a resilient health care system that puts patients first
    • Requires insurance companies to cover the costs of telehealth services in lieu of in-person services
    • Requires behavioral health services via telehealth be charged at the same rate as in-person
    • Provides various other modernization updates to health care in the Commonwealth

Other Priorities